Hi, you've found Hiong.
CREATIVE PROBLEM SOLVER – COACH – ENTREPRENEUR
Driving a more thoughtful, human approach to business.
Creative Problem Solver – Coach – Entrepreneur
Business Strategy, Innovation Management & Strategy are my most endorsed skills on my LinkedIn profile but that doesn't really tell you who I am.
As the tagline says, I am a creative problem solver, coach and entrepreneur. I have set-up both innovation and design thinking organisations and help other companies learn and apply the techniques. I love getting stuck into finding solutions to problems, and I relish the challenge of simplyfing complexity.
Based in Kuala Lumpur, Malaysia I have a global approach to projects with an international client base.
I want to drive a more thoughtful, human approach to business.
Made in Malaysia. Bred in Birmingham.
A true product of East meets West resulting in a unique perspective of the world.
GUIDE TO PROBLEM SOLVING & INNOVATION
How I Can Help you
Creative Problem Solving & Innovation
Helping you overcome business challenges, deal with ambuguity, and discover new opportunities.
A human-centred approach to innovation to help you gain empathy and a better understanding of your customers to then create solutions that they really need.
Helping you become an even better version of yourself.
Learning by doing via workshops and colloborative consulting.
Going beyond the numbers and using empathy based techniques to a gain deeper knowledge of the motivations and drivers of your customers.
Service Design Innovation
Develop a better experience for your customers at every touch point that they have with you using UX (User Experience) and customer experience design techniques.
Don't Take My Word For It
Some kind words from people I have helped.
"The Design Thinking mindset that Hiong has helped bring to the team has created a great energy. Less than one week after the workshop we have a few new initiatives that have been kickstarted by the participants."
The Wandering Mind Blog
Thoughts, ideas, ramblings and insights on innovation, problem solving, design thinking, entrepreneurial thinking and personal development.